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What You Can Count On - Our Pledge

“There’s a difference between interest and commitment.  When you’re interested in something, you do it only when it’s convenient.  When you’re committed to something, you accept no excuses; only results.”

AS A Trusted Choice® Agency
Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

·         Work to identify the insurance services that are right for you, your family or your business using our access to multiple companies to deliver those products. 

·          Guide you through the claims process for a prompt and fair resolution of your claim. 

·          Help you solve problems related to your coverage or account. 

·         Explain the coverage’s and options available to you through our agency, at your request. 

·         Return your phone calls and e-mails promptly and respond to your requests in a timely manner. 

·         Provide 24/7 services for our customers including emergency phone numbers, internet account access, e-mail, etc. 

·         Use our experience and multiple company relationships to customize your coverage as needed. 

·         Commit our staff to continuing education so they may be more knowledgeable in serving you. 

·         Treat you with respect and courtesy. 

·         Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we continue serving you best.

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491 Bloomfield Avenue, Suite 201 | Montclair NJ 07042 | 973.237.1000  

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