About Our Agency

We believe that a knowledgeable team of qualified insurance professionals, excellent customer service and access to the best insurance carriers is the only way to achieve the high level of protection you desire.

Schumacher Insurance Agency is about finding the right protection to fit your specific needs.

Who We Are

Service With Integrity

Our commitment to excellence means you will always receive quick, courteous and knowledgeable service. Schumacher Insurance Agency seeks to be your valued partner in your success by managing and insuring risk from your enterprise.

Providing the Highest Level of Benefit for the Lowest Price

Schumacher Insurance Agency was created in 1978 and maintains decades of combined experience in the insurance industry. We continue to share the common goal of developing a hands-on business where we can personally understand and respond to the needs of our clients. We feel it is important to guarantee each client superior service.

Today we are recognized as one of the leading client-oriented and independently owned agencies in New Jersey. Schumacher Insurance Agency is dedicated to providing you with the best risk management services available at the most competitive premiums.

We Pride Ourselves in Being Innovative

We pride ourselves in being innovative by actively exploring various ways to reduce your business risks, as well as expenses. Each client's business or personal situation is reviewed in order to address potential risk and insurance cost. It is vital in our business to maintain ongoing communication with you, to better understand your changing needs. We strive to earn your confidence and trust so that you know that your best interests are always being represented.

Why Trust Us?

What do we do different than every other insurance agency? Consider this an invitation to get to know us...

Exceptional Employees

We believe we are an exceptional team of protection specialists that work hard to do things the right way, to educate our clients on insurance, and make the experience effortless.

New Experiences

Our team believes that the modern insurance customer leverages social media and other digital marketing resources prior to making a decision. We believe in providing educational content and engaging with our customers through social media and our website.

Encouraging Tech Enthusiasm

We encourage you to speak with our team who can show you how we use screen sharing, digital signatures, and video messaging.

Innovative Approaches

We will prove our innovative approaches to obtain the proper coverage’s for you, your family, your business.

Customer Ratings & Reviews

  • “I have had the pleasure of using the Schumacher Insurance Group for the past 10 years. They have become my exclusive provider for all of my business and personal insurance needs. Throughout the years, they have provided me and my companies’ outstanding service and support…”

    -Steven Levy, President, Flashback, Inc.

  • “Since becoming a Schumacher Insurance client I have been very satisfied with their quotes and especially their service. Jennifer Costa has been terrific and is very diligent following up with reminders and proposals, I have no problem in recommending this firm and especially Jennifer….”

    -Carlos Couto

  • “It has been my pleasure to deal with Schumacher and Barbara Butas both in personal and commercial insurance for numerous years. They are the best ! I have recommended their services to others and all our pleased. In this day of 800 numbers and e-mail communication it certainly is great to have a real agency to deal with no matter what the …”

    -Evelyn Spath-Mercado, President H.K. Internationa

  • “I believe Schumacher Insurance offers an outstanding level of service and attention to detail. My personal experience with this organization has proven the validity of their worth. They have been attentive through the process of establishing proper competitive coverages straight through to policy placement and account management.”

    -Ricardo Costa

  • “Since you have been providing us with insurance, you have always given us great service. We have never worked with an agent that follows up and makes sure we are getting the best price for insurance, you truly care.”

    -Dan Leon

  • “I welcome the opportunity to share with others the exceptional service we have received over the years from Honey, Lynnette & all of the associates at Schumacher Insurance Agency. They have always served all of our business and personal insurance needs with the highest level of professionalism & courteousness…”

    -Nancy Henderson, Atlas Desk

  • “Schumacher Insurance Agency is more than a good insurance broker…they actually care about their clients, making you feel as if they are really trying to protect what’s important to your company. They weren’t about just getting a new policy, they went above and beyond to educate our company on what’s best according to our specific needs. And their follow-up is fantastic!!!”

    -Jennifer, Drake College

  • “Recently I had the pleasure of dealing with our agent from Schumacher Insurance with a claim I had for water damage due to the last storm. She contacted the carrier, (Hanover Insurance) for me and I had my original flooring company come to my house to get a quote to fix the water damage.”

    -Brian Sullivan, Accredit Capital Leasing, Inc.

Leave a Review
SCHUMACHER INSURANCE GROUP received a rating of 5.0 out of 5 based on reviews on IWantInsurance.com.

We are dedicated to you and are committed
to treating you as a person, not a policy.

This commitment means we shall:

Work to identify the insurance services that are right for you, your family or your business using our access to multiple companies to deliver those products.
Guide you through the claims process for a prompt and fair resolution of your claim.
Help you solve problems related to your coverage or account.
Explain the coverage’s and options available to you through our agency, at your request.
Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
Provide 24/7 services for our customers including emergency phone numbers, internet account access, e-mail, etc.
Use our experience and multiple company relationships to customize your coverage as needed.
Commit our staff to continuing education so they may be more knowledgeable in serving you.
Treat you with respect and courtesy.
Conduct our business in an ethical manner.
We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we continue serving you best.

How We Are Different

Listed below are several of the qualities that make our agency unique. Without these, most agencies are unable to fully protect their customers.

Consistent Customer Service

Have you ever been surprised by your insurance agent because they didn't do what you expected, or you were never told what to expect at all? Our policy is “No Surprises.” From day one you will know exactly what to expect from us, and you will know everything you need to take care of your insurance needs quick & easy.

Annual Insurance Review

Today, life changes in a heartbeat. Without regular reviews of your insurance program, it is possible for gaps to form. The result can be disastrous for a family or for a business.

We go far beyond excellent customer service to a new level. Because of our focus, technology, and business-culture we are able to spend more time than many agencies on working with you to help you understand your insurance program and to help you tailor it to meet your individual needs. A very important part of this process is an annual review of your program. This review only takes a few minutes and will help you to feel more confident throughout the year so that you can focus on the things that are most important.

Value Added Services

One of our goals is to bring products and services to your family and business that you might not otherwise know about:
  • Identity theft protection
  • Disaster recovery
  • Secure emails

Written Service Agreement

Although surprises are great for birthdays, you don't want to be surprised when working with your insurance professional. This is why we provide you with a written agreement that clearly states:
  • How you will report claims
  • How to communicate with your Customer Service
  • What to do when you purchase a new car
  • How to make changes to your policy
  • Program reviews details and timeline
  • And much, much more

Detailed Disaster Plan

Our agency has a detailed disaster plan, including provisions to make certain that we have power, phones, internet, etc. regardless of what happens in our area. This should be important in your selection of an insurance professional. What happens if there is a tornado, flood, etc., and you need your agent, but they aren't available for you?

Enjoyable Experience

When people talk about our agency, we want them talk about how enjoyable it is to do business with us. We want them to talk more about their relationship with us, and how caring we are more than how well we provide customer service. We want them to say they have never done business with an agency quite like us.

This is our vision for you and how we want you to feel about working with our unique agency.

Effective Technology

Technology is great, but only if it provides a true benefit to you. We have integrated our technology into how we do business in order to provide a unique experience, unparalled customer service, and ultimate convenience.
For example, in just a couple of clicks you can:
  • Connect with staff via video conference
  • Share screens when on the phone to avoid confusion
  • Communicate securely with our staff

Where We Are Located

Address:

  • Schumacher Insurance Agency

  • 973-237-1000
    491 Bloomfield Ave,
    Suite 201
    Montclair NJ 07042

Customer Parking

  • Parking for Schumacher Insurance Agency customers on the 4th Floor of Rear Parking Garage.
  • Take the footbridge over to the building, and elevator to the 2nd Floor.

Hours of Operation:

  • Monday – Friday
    9:00 AM – 5:00 PM

491 Bloomfield Avenue, Suite 201 | Montclair NJ 07042 | 973.237.1000

Resources

Services